Yes, all orders are covered by our 100% Money Back Guarantee should we fail to deliver the amount of fans/views to your video that was ordered. However, please understand that if you are mixing our promo with a different promo service at the same time then your order will NOT be covered by our Money Back Guarantee policy because we will not be able to verify the amount of fans delivered since you have mixed in those stats with something else. If you feel you are entitled to a refund please contact us immediately to discuss further.